Member Quick Links
How to Renew
The Iowa Department of Human Services (DHS) will send you a Medicaid renewal form every 12 months. DHS mails out the renewal form one year from the date of your original application.
Medicaid renewal is required to evaluate your eligibility for Medicaid. Renewals must be completed directly with Iowa Medicaid. If you have questions about your renewal, contact your local DHS office at the number listed on your renewal form.
How to Apply
In order to enroll in our plan, you must apply for and be eligible for Medicaid. If you are eligible, the Department of Human Services will send you a letter to let you know. Then you can choose which health plan is best for you.
Already a member?
Member Portal
Access your healthcare information, claims, ID cards and more online. Go to Member.IowaTotalCare.com. Create a new account or sign in—it’s free and easy!
Download Mobile App: App Store | Google Play
Perfect for members on the go! Access benefits and your member ID card—all from your smartphone. Download the Iowa Total Care app to begin.
Member Access Guide
Need an account? Or help signing in? We have a
step-by-step guide for you!
HOME Project
The Hope and Opportunity in Many Environments (HOME) project is an Iowa Department of Health and Human Services (Iowa HHS)-led initiative. It is dedicated to improving and ensuring equal access to high-quality:
- Behavioral health,
- Disability, and
- Aging services within Iowa communities.
Iowa Total Care and all Iowa managed care organizations are actively working with Iowa HHS on the HOME project.