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Availity Essentials Secure Provider Portal

Date: 09/23/24

Iowa Total Care has chosen Availity Essentials as its new, secure provider portal. Starting November 18, 2024, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Iowa Total Care payer resources via Availity Essentials.

Providers already using Availity Essentials, can log in to their existing Availity Essentials account to access benefits for Iowa Total Care members beginning November 18, 2024:   

  • Use Availity Essentials to verify member eligibility and benefits, submit claims, check claim status, submit authorizations, and more.
  • Look for additional functionality in Iowa Total Care’s payer space on Availity Essentials. Use the heart icon to add apps to “My Favorites” in the top navigation bar. Our current secure portal will still be available for other functions you may use today.
  • Access “Manage My Organization” – Providers can save their information and provides functionality to auto-populate information to eliminate repetitive data entry and reduce errors. 

If you are new to Availity Essentials, getting your Availity Essentials account is the first step toward working with Iowa Total Care on Availity. 

Getting started: Designate an Availity Essentials administrator for your provider organization.

Your provider organization’s designated Availity Essentials administrator is the person responsible for registering your organization in Availity Essentials and managing user accounts. Your organization’s administrator should have legal authority to sign agreements for your organization.

HOW DOES THIS IMPACT ME?

WHAT IS MY NEXT BEST STEP?

I am the administrator.  

I am the designated Availity Essentials administrator for
my organization. 

Visit Register and Get Started with Availity Essentials to enroll for training and access other helpful resources.  

I am not the administrator.  

I am NOT the designated Availity Essentials administrator for my organization.  

Your designated Availity Essentials administrator will determine who needs access to Availity Essentials on behalf of your organization and will add user accounts in Essentials.

I am not sure.  

I am not sure who will be the designated Availity Essentials administrator for my organization. 

Share this information with your manager to help determine who will be the designated Availity administrator for your organization.  


Iowa Total Care is excited to offer Availity Essentials and to help transform the way you impact patient care with our members. If you need additional assistance with your registration, please call Availity Client Services at
1-800-AVAILITY (282-4548). Assistance is available Monday – Friday, 8 a.m. to 8 p.m. ET.

For questions or concerns, contact your provider relations specialist in your area or call Provider Services at
1-833-404-1061, Monday – Friday 7:30 a.m. to 6 p.m. CT.

Thank you for your partnership in serving Iowa Total Care members.