Skip to Main Content

On Feb. 21, 2024, Change Healthcare experienced a cybersecurity incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare’s website or reach out to their contact center: 1-866-262-5342.

Member Resources

Iowa Total Care is committed to providing our members with the resources they need to ensure the best possible care. In this section, we provide information and resources. This includes the member handbook, forms, and more.

If you need help understanding any of the information, please call us at 1-833-404-1061 (TTY: 711).

Don’t forget, you also have access to helpful tools through your Iowa Total Care online account.

If you are looking for a case manager, please contact: