About Us
Introducing Iowa Total Care - your partner for success
Iowa Total Care, a subsidiary of Centene Corporation (Centene), is a managed care organization that provides healthcare services and Iowa state-sponsored health insurance plans through local, regional and community-based resources.
Our team is here to treat the whole person by breaking down barriers to accessing care, walking members through their benefits and connecting them to the care and services they need.
Our Approach to Iowa Health Insurance
As one of the newest and premier Iowa health insurance companies, Iowa Total Care exists to add value to and improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally.
- Providing comprehensive resources for dedicated support.
- Initial and ongoing education through orientations, office visits, training and updates.
- A dedicated claims team to ensure prompt payment for providers.
- Timely, informative reports to assist with patient outreach.
- Minimal referral requirements and limited prior authorizations.
- A dedicated provider relations team with resources available in person or by phone.
- The ability to check member eligibility, authorization, and claims status online.
- Information about our benefits and services for patients and in-office educational displays.